Protecting your privacy is very important to us. We have always strived to build our Services with a set of string privacy policies in mind
When we say “eRetail” “our”, “we”, “prana Pos” or “us” we are talking about eRetail Cybertech Pvt. Ltd. This Privacy Policy (“Privacy Policy”) applies to all our apps, services, and features, software and website (Together, ”Services”) unless specified otherwise.
This Privacy Policy applies only to those websites; services and applications included within “Services” and does not apply to any third-party websites, services, or applications, even if they are accessible through our Services. Your linking to a third-party website, service, or application is entirely at your own risk and subject to the terms and conditions of such website, service, or application.
1. To Whom Does this Privacy Policy Apply?
This Privacy Policy applies to everyone who uses our Services, but sometimes we direct parts of it toward particular groups of users. When we do, we use the following special terminology to refer to them:
- “User” means anyone who uses our Services.
- “Customer” or “Account Owner” means anyone who purchases or subscribes to one or more eRetail Services.
What personal information do we collect from the people that visit our blog, website, or app?
When registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information, or other details to help you with your experience.
Cookies
We Collect Some Information From All Users: As part of our Services, we use various technologies such as “session” and “persistent” cookies (small data files that we transfer to your computer), log data, products and user logs, and third-party analytics services to collect and analyze information about Users. This includes things like Users’ search preferences, saved searches, aspects of their use of the Services, and location.
We use “session” cookies to keep you logged in while you use our Services, to better understand how you interact with our Services, and to monitor aggregate usage and web traffic information on our Services.
Our servers automatically record information (“Log Data”) created by your use of the Services. Log Data may include information such as your IP address, browser type, operating system, the referring web page, web pages visited, location, your mobile carrier, your computer or mobile device type, search terms, and cookie information. We receive Log Data when you interact with our Services, for example, when you visit our websites, sign into our Services, or interact with our email notifications.
Most Internet browsers automatically accept cookies, but you can change your settings or use third-party tools to refuse cookies or prompt you before accepting cookies from the websites you visit. You can also use your browser settings or other tools to delete cookies you already have. Please be aware that some parts of our Services may not work for you if you disable cookies.
Automatically collected information:
Usage and Log Information. We collect service-related, diagnostic, and performance information. This includes information about your activity (such as how you use our Services, how you interact with others using our Services, and the like), log files, and diagnostic, crash, website, and performance logs and reports.
Device and Connection Information. We collect device-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, browser information, IP address, mobile network information including phone number, and device identifiers. We collect device location information if you use our location features, such as when you choose to share your location with your contacts, view locations nearby or those others have shared with you, and the like, and for diagnostics and troubleshooting purposes such as if you are having trouble with our app’s location features.
When do we collect information?
We collect information from you when you register on our site, log on to eRetail Services, fill out a form, or enter information on our site.
How do we use your information?
We may use the information we collect from you when you register, make a Service plan purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, use eRetail Services, or use certain other site features in the following ways:
- To personalize the user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To improve our website to better serve you.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third-party links
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does our site allow third-party behavioral tracking?
It’s also important to note that we allow third-party behavioral tracking
Children
The Services are not directed to children under 13, and we do not knowingly collect or store any Personal Information about persons under the age of 13. If we learn that we have collected the Personal Information of a child under 13, we will take steps to delete such information from our files as soon as practicable.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address to:
- Send information, and respond to inquiries, and/or other requests or questions.
- Process orders and send information and updates about orders
- We may also send you additional information related to your product and/or service.
- Market to our mailing list or continue to send emails to our clients after the original transaction has occurred
To be by CAN-SPAM we agree to the following:
- NOT use false, or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email If at any time you would like to unsubscribe from receiving future emails, you can
- Follow the instructions at the bottom of each email and we will promptly remove you from ALL correspondence.